faq
What is a facial? A facial is a spa or skincare treatment that typically involves cleansing, exfoliating, moisturizing, and pampering the skin on your face. It often includes steps like steam, extraction of blackheads and whiteheads, masks, and massage to promote relaxation and improve the overall health and appearance of the skin. Facials can be customized to address specific skin concerns such as acne, aging, dryness, or sensitivity. They are a popular way to maintain and rejuvenate facial skin.
How often should I get a facial? The frequency at which you should get a facial depends on various factors, including your skin type and skin concerns. Your esthetician will determine the best frequency and type of facial for your skin.
How do I dress for a facial?
Come as you are. Once you get in the treatment room the esthetician will introduce you to the massage table and explain how to get on it. They will ask you to take off your shirt and get underneath the sheet. The esthetician will massage your shoulders and neck while masking. You will be covered at all times with a sheet and a large blanket. Your esthetician will check in with you to make sure you are not too cold or too hot.
Do you offer microdermabrasion machines with suction such as the Hydra Facial?
No, I feel that the suction and high cost of a Hydra Facial does not have enough benefit to warrant the possibility of breaking capillaries or stretching already loose skin. The Derma Disc does not use any suction, while still exfoliating the skin.
Do you do facials on children?
Yes I have done facials on 13+ Parents/Guardians can accompany their children in the room.
Is there parking?
Yes! We have our own private parking.
Is your space accessible?
No. There are 2 Steps leading up to the door.
Do facials hurt? Facials are generally not meant to be painful experiences; instead, they are intended to be relaxing and soothing for most people. Extractions can cause mild discomfort or a slight pinching sensation, but it should not be overly painful. Some enzymes and light TCA Peels can cause some tingling or mild discomfort but should not be painful.
I want to bring my friend/family/partner. May I wait inside while you treat them?
You are welcome to sit in the lobby and wait. Main Street is full of restaurants and shops where you can wait.
I'm early for my appointment. Now what?
If you are more than 10 min early, please don't knock on the door as I may be with another client. I ask that you arrive
just 5 min early for all appointments.
I'm self-conscious about {insert security here}.
I've seen it all. Take a deep breath; you're beautiful.
What are my payment options?
I accept payment by cash, VISA, Mastercard, Discovercard, American Express, and FSA/Health Savings Card, A receipt is provided at the end of each treatment.
What is your cancellation/rescheduling policy?
All appointments including gift certificates & prepay packages are required to be held by a credit card. Card will not be charged for service. Payment cards added during booking are only used to enforce cancellation policy. Appointment services will still need to be paid at the time of service. Amount must be paid prior to your next scheduled appointment. Appointments canceled less than 24 hrs are charged full price of the appointment. No-shows are charged full price for their missed appointment. You will get a confirmation text and/or email confirming your appointment. If you did not get a confirmation text and/or email the appointment did not go through. Please contact me with any issues scheduling.
We ask that you please reschedule or cancel at least 7 days before your appointment to give us enough time to fill your spot.
I'm sick, Should I keep my appointment?
If you feel sick, you MUST cancel your appointment, especially if you suspect a fever. Your facial will be safer and more enjoyable once you feel better. Please note the 24 hr cancellation policy, still applies in the event of illness or emergency.
What is required in order to reserve my appointment? Your full name, email address, mobile number, a credit or debit card on file to guarantee your appointment, We require appointments to be made online from our secured website.
Do you take Walk-Ins? No, we are by appointment only. Sometimes have same-day/last-minute appointments. Please text for last min openings or check the online booking.
