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Cancellation Policy

 

Credit cards are required for reserving all appointments, including packages and gift certificates. Card will not be charged until after appointment is completed unless you have a package or gift certificate. I am happy to accept cash after your appointment if you do not want card charged. 

 

24 hrs notice is required for cancellations.  Appointments cancelled less than 24 hours will be charged the full price of the service. No Shows are charged full price of the service.  Gift Certificates will be forfeited for appointments cancelled within 24 hours and no-shows.

 

Clients who frequently reschedule or cancel within policy will result in prepayment required for any scheduled appointment and voiding any cancellation policy or termination of care. 

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Thank you for valuing my time.

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Inappropriate behavior

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I have a zero tolerance policy for inappropriate behavior. In the event that a client displays inappropriate behavior and/or assaults the therapist, the session will end immediately. The client will be charged the full amount of the session and asked to leave, No future appointments  will be accepted. I reserve the right to call the police and file a report. Draping is required during the entire massage.

Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

 

Return Policy

All sales are final. No returns.

I look forward to serving you!