Contact Michelle's Hidden Spa

Specializing in holistic skincare & therapeutic massage in Fortville, IN.

I am by appointment only. To book an appointment and for current openings please click on the Book Now Button. Please note I do book 2 months out. Many clients have standing appointments and do book a year out.  A wait list is available in case there is a cancellation.  Please click on the wait list button to be added to the wait list or send a text. For a possible sooner massage appointment and you do not have a Michelle's Hidden Spa gift certificate, Holly with Balance in Motion Massage is here with me.   All other inquiries please send an email at michelle@michelleshiddenspa.com. I will respond within one business day. 

Visit Us (Appointment Only)

515 E. Broadway St.

Fortville, IN 46040

 

Call/Text: 317-661-1357

michelle@michelleshiddenspa.com

*By Appointment Only*

Mon - Closed

Tues- 10:30-6:00

Wed-Friday 2:00-9:00

Sat- 10:30-4:30

Sun - Closed

 

Check our online booking for our current openings.

 

 

 

 

 

Cancellation Policy

 

Hey, I get it. Life happens.

But as a sole practitioner, 100% of my income comes from my valued clients (that's you!). When you cancel on short notice, my livelihood is jeopardized. You're also taking an appointment away from someone else who could benefit from my care.

Credit cards are required for reserving all appointments, including packages and gift certificates. Card will not be charged until after appointment is completed unless you have a package or gift certificate. I am happy to accept cash after your appointment if you do not want card charged. 

 

24 hrs notice is required for cancellations.  Appointments cancelled less than 24 hours will be charged the full price of the service. No Shows are charged full price of the service.  Gift Certificates will be forfeited for appointments cancelled within 24 hours and no-shows.

The lone exception: If you fill your spot, I'll waive the fee.

Think of your appointment like a concert ticket. If you can’t make it, what do you do? You either send a friend in your place or absorb the cost. Appointments are no different. The show must go on.

It's not a punishment; it's protection of my most valuable resource—my time. 

The good news? I honor my policy in reverse! If I ever cancel on you on short notice, your next massage is free. My relationship with my clients is built on a foundation of mutual trust and respect.

Thank you for valuing my time.


Late Arrivals
If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a treatment. Regardless of the length of the treatment actually given, you will be responsible for the “full” session. Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time.

 

Return Policy

All sales are final. No returns.

I look forward to serving you!